1. Information We Collect

1.1 Personal Information

We may collect several types of information from and about users of our website, including:

  • Contact information (such as name, email address, mailing address, and phone number)
  • Account information (such as username and password)
  • Transaction information (such as payment details, purchase history, and shipping information)
  • Profile information (such as preferences, product interests, and demographic information)
  • Communications (such as customer service inquiries and survey responses)

1.2 Usage Information

We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:

  • Log information (such as IP address, browser type, operating system, referring pages, and access times)
  • Device information (such as device identifiers, location information, and mobile network information)
  • Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
  • Cookies and similar technologies (as described in our Cookie Policy)

2. How We Collect Information

2.1 Direct Collection

We collect information directly from you when you:

  • Register for an account
  • Place an order
  • Subscribe to a newsletter
  • Fill out a form
  • Participate in a survey or promotion
  • Contact customer service

2.2 Automated Collection

We collect information automatically when you:

  • Visit our website
  • Click on links
  • Open emails we send
  • Interact with our online advertisements

2.3 Third-Party Sources

We may receive information about you from other sources, including:

  • Business partners
  • Subcontractors in technical, payment, and delivery services
  • Advertising networks
  • Analytics providers
  • Social media platforms
  • Publicly available sources

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our website and services
  • Process transactions and send related information
  • Send administrative information, such as updates to our terms, conditions, and policies
  • Respond to your comments, questions, and requests
  • Provide customer service and support
  • Send you marketing communications about products, services, offers, promotions, and events
  • Personalize your experience on our website
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues, fraud, and illegal activities
  • Comply with legal obligations

4. How We Share Your Information

We may share your personal information with the following categories of recipients:

4.1 Service Providers

We share information with service providers who perform services on our behalf, such as:

  • Payment processors
  • Customer service providers
  • Marketing and advertising partners
  • Analytics providers
  • Cloud hosting providers
  • IT and security service providers

4.2 Business Partners

We may share information with business partners to offer you certain products, services, or promotions.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court or government agency).

4.4 Business Transfers

We may share or transfer your information in connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy.

4.5 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

5.1 Access and Portability

You may have the right to access the personal information we hold about you and to request a copy of your information in a structured, commonly used, and machine-readable format.

5.2 Correction

You may have the right to correct inaccurate or incomplete personal information we hold about you.

5.3 Deletion

You may have the right to request that we delete your personal information in certain circumstances.

5.4 Restriction and Objection

You may have the right to restrict or object to our processing of your personal information in certain circumstances.

5.5 Withdrawal of Consent

Where we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.

5.6 Marketing Communications

You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in our marketing communications or by contacting us directly.

5.7 Cookies and Similar Technologies

You can manage your cookie preferences through your browser settings and our cookie consent tool.

6. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. International Transfers

We may transfer your personal information to countries other than the one in which you reside. When we transfer personal information internationally, we take steps to ensure that the information is transferred in accordance with this Privacy Policy and applicable laws.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information, and whether we can achieve those purposes through other means.

9. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. If we discover that a child under 16 has provided us with personal information, we will delete such information from our servers.

10. Third-Party Links

Our website may contain links to third-party websites and services. We have no control over the content, privacy policies, or practices of these third-party websites or services. We encourage you to review the privacy policies of any third-party websites or services that you visit.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Prachtig Nederland
Damstraat 15
1012 JS Amsterdam
E-mail: [email protected]
Telefoon: +31 20 123 4567
KvK-nummer: 34556505

Laatst bijgewerkt: 15 juli 2023